PRIVACY POLICY

    Last updated: [20/08/2026]

     

    This Privacy Policy explains how TKTXOfficial.nl LTD collects, uses, stores and protects personal information when you visit our website, create an account, contact us, or purchase our products.

    1. Who We Are

    Business Name: TKTXofficial.nl LTD
    Website: www.tktxofficial.net
    Registered Address:
    128 City Road, London, United Kingdom, EC1V 2NX

    Company number: 16053389
    VAT Number: 480636480
    Email: info@tktxofficial.net
    WhatsApp: +44 7350 031602

    For privacy-related questions or requests, please contact us using the details above.

    2. What Personal Information We Collect

    Depending on how you interact with our website, we may collect:

    Information you provide directly
    • First and last name
    • Email address
    • Billing address
    • Shipping/delivery address
    • Telephone number
    • Account information
    • Order and purchase information
    • Information submitted through our contact forms
    • Messages or enquiries you send to us
    Payment information

    When you make a purchase, payment information is processed by our payment service providers.

    PayPal, Airwallex.

    We do not normally store complete payment card details on our website. Payment information is handled by the relevant payment provider in accordance with its own privacy policy and security requirements.

    Technical information

    When you visit our website, certain technical information may be collected automatically, including:

    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Website pages visited
    • Date and time of visits
    • Referring website
    • Other technical information necessary to operate and secure the website

    3. How We Use Your Personal Information

    We may use your personal information to:

    • Process and fulfil your orders
    • Process payments
    • Deliver purchased products
    • Communicate with you about your orders
    • Respond to enquiries and customer-service requests
    • Manage customer accounts
    • Provide and maintain our website
    • Improve our website, products and services
    • Detect and prevent fraud, abuse and security issues
    • Comply with legal and regulatory obligations
    • Maintain appropriate business and financial records
    • Send marketing communications where you have provided the required consent or where otherwise permitted by applicable law
    • Measure website performance and advertising effectiveness where applicable and permitted

    4. Legal Basis for Processing

    Where applicable data-protection law requires us to have a lawful basis for processing your personal information, we rely on one or more of the following:

    Contract

    We may process your information when this is necessary to provide products or services you have requested, including processing and fulfilling your order.

    Legal obligation

    We may process certain information when necessary to comply with legal, accounting, tax or regulatory requirements.

    Legitimate interests

    We may process information where this is necessary for our legitimate business interests, provided that those interests do not override your rights and freedoms.

    Examples may include maintaining website security, preventing fraud, improving our services and managing customer relationships.

    Consent

    Where required, we will ask for your consent before processing personal information for purposes such as certain marketing or non-essential cookies and similar tracking technologies.

    Where processing is based on consent, you may withdraw your consent at any time.

    5. Who We Share Your Information With

    We may share personal information with trusted third parties where this is necessary to operate our business and provide our services.

    These may include:

    Payment providers

    PayPal and Airwallex

    Payment providers process payment information so that we can receive and process payments securely.

    Shipping and delivery providers

    Dpd, PostNL, UPS, DHL, FedEX, Royal Mail.

    We may provide your name, delivery address, telephone number and other necessary delivery information to the relevant shipping provider so that your order can be delivered.

    Website hosting provider

    Hostinger

    Our website and related data may be hosted by a third-party hosting provider.

    Email/customer communication provider

    Hostinger mail

    We may use third-party services to send emails or manage customer communications.

    Analytics and advertising providers

    Google Analytics, Google Ads

    Where applicable, we may use analytics or advertising services to understand website usage and measure advertising performance.

    We do not sell your personal information to third parties.

    6. Cookies and Similar Technologies

    Our website uses cookies and similar technologies.

    Some cookies are necessary for the website to function, including features such as shopping-cart functionality, account functions, security and checkout.

    We may also use non-essential cookies for purposes such as:

    • Website analytics
    • Advertising
    • Measuring advertising performance
    • Understanding how visitors use our website
    • Personalising or improving website content

    Where consent is required, we will ask for your consent before placing non-essential cookies or similar technologies on your device.

    You can manage your cookie preferences through our cookie-consent mechanism where available.

    You can also manage cookies through your browser settings.

    7. Google Services and Advertising

    Google Analytics, Google Ads

    We may use Google services to measure website traffic, understand how visitors interact with our website and measure the effectiveness of our advertising campaigns.

    Where required, non-essential Google cookies or tracking technologies will only be used after obtaining the appropriate user consent.

    For more information about how Google processes information, users should review Google’s applicable privacy documentation.

    8. How Long We Keep Your Information

    We retain personal information only for as long as necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and complying with legal, accounting and tax requirements.

    The retention period depends on the type of information and the reason it was collected.

    For example:

    • Order and transaction information: retained for as long as necessary to fulfil the order and meet applicable legal, accounting and tax requirements.
    • Customer enquiries: retained for as long as reasonably necessary to respond to and manage the enquiry.
    • Marketing information: retained until you unsubscribe or where otherwise required to be deleted.
    • Cookie/consent information: retained as necessary to demonstrate and manage consent.
    • Website/security information: retained for the period reasonably necessary for security, fraud prevention and technical purposes.

    9. Your Data Protection Rights

    Depending on your location and applicable data-protection law, you may have the right to:

    • Request access to the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Request deletion of your personal information
    • Request restriction of processing
    • Object to certain processing
    • Request portability of your personal information where applicable
    • Withdraw consent where processing is based on consent
    • Object to direct marketing

    To exercise your rights, contact us at:

    info@tktxofficial.net

    We may need to verify your identity before completing certain requests.

    10. Direct Marketing

    If you have subscribed to receive marketing communications from us, we may use your contact information to send information about products, offers or services.

    You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us at:

    info@tktxofficial.net

    11. Data Security

    We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

    However, no method of transmitting or storing information online can be guaranteed to be completely secure.

    12. Children’s Privacy

    Our website and services are not intended for children where applicable law prohibits their use.

    We do not knowingly collect personal information from children without appropriate authorisation where such authorisation is required by law.

    13. How to Contact Us

    If you have questions about this Privacy Policy or how we process your personal information, please contact us via email: info@tktxofficial.net

    14. Complaints

    If you believe that we have not handled your personal information appropriately, please contact us first so that we can investigate your concern.

    You may also have the right to lodge a complaint with the data-protection supervisory authority applicable to your circumstances.

    For individuals whose complaint falls under the jurisdiction of the UK Information Commissioner’s Office (ICO), information about making a complaint is available from the ICO.

    15. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.

    When we make changes, we will update the “Last updated” date at the top of this page.